INFORMATION TECHNOLOGY

A trusted local provider of Managed IT Services with 20 years of experience

At Kidwell, we provide exceptional IT services and 24/7/365 support, specializing in healthcare, financial organizations, and medium-sized businesses. We know that these industries face unique challenges, where technology is critical for seamless operations, strict regulatory compliance, and top-tier security. Our expert team takes proactive control of your IT systems, minimizing downtime, optimizing performance, and safeguarding your data. With Kidwell, you can focus on what matters most—growing your organization—while we handle the complexities of IT in highly regulated environments. Let us be your trusted partner in success.

Two men in a server room working with networking equipment and a laptop.

Managed IT Services

Kidwell’s IT services are designed to support your operational goals through a consultative approach. We take the time to understand your organization's vision, products, and key initiatives, collaborating closely with your team to create customized, secure, and scalable solutions. Our technology strategies align with your long-term objectives, improving efficiency, fostering growth, and reducing risk.

Kidwell provides flexible managed services through primary engineer assessments or placement models, ensuring the right IT solutions to help your business thrive securely and efficiently.

A smiling person sits at a desk with a laptop covered in stickers, including one from Dell and another from Veeam. They are engaged in conversation with someone across the desk in a bright, modern office setting.

Co-Managed IT

At Kidwell, we recognize your organization's unique IT needs and offer co-managed IT services to enhance your internal team. As a trusted Midwest IT provider, we offer access to advanced tools, ongoing training, and collaboration with experienced professionals to drive your business forward.

Our customizable co-managed approach ensures tailored IT solutions that address your specific challenges, support your goals, and enable confident growth.

Technician using a network tester on cables in a server room.

Network Infrastructure Implementation / Wi-Fi Refresh

Kidwell designs wireless solutions with our clients’ specific network in mind to create the most flexible and most reliable service your organization needs. We partner with Juniper, Cisco, and Meraki to deliver purpose-driven network design and implementation that perform in demanding environments. Additionally, Juniper and Meraki indoor and outdoor wireless access points fit virtually any budget, performance requirement, or deployment scenario.

Kidwell manages every network infrastructure design and implementation from the ground up. Our expertise allows you to connect multiple sites, expand to new locations, and help your company’s business systems thrive. Our network engineers have years of architecture and design expertise for infrastructures that are aligned to specific business goals and models.

Our internal data cabling division and certified network engineers ensure your wireless project is implemented correctly without the hassle of finding a subcontractor to provide the cabling drops for your access points.

Data center server racks with network cables and equipment

Back-Up and Disaster Recovery

Kidwell specializes in Veeam BDR, including an engineer that is considered one of the Top 100 Veeam BDR experts in the world. Veeam Backup and Replication is the industry-leading backup, recovery, and data security solution for all your workloads, both on-premises and in the cloud. As the foundation of the Veeam Data Platform, Veeam Backup and Replication delivers secure, powerful and reliable data protection.

Back-up copy jobs: Gain instant visibility and enhanced search capabilities with improved reporting and infrastructure assessments, including quarterly testing.

Two men working on a server rack in a data center.

SAN and Server Implementation

Our proactive approach to identifying and implementing new and advancing technologies allows us to build infrastructures that can evolve over time. The Dell SAN software-driven architecture gives you consistent business results in a changing world; optimizing, protecting and scaling workloads from core to edge to cloud.

Additionally, PowerEdge servers are purpose-built to address the most challenging workloads, working autonomously and collaboratively across all IT environments. Paired with Dell’s OpenManage integrated IT management system, PowerEdge rack servers include our most powerful automation and reporting features, freeing internal teams to focus on growing your business.

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Cyber Security Solutions

The Arctic Wolf® Platform processes over 2 trillion security events weekly, spanning thousands of installations. Built on an open XDR architecture, the platform collects and enriches endpoint, network and cloud telemetry and then analyzes it with multiple detection engines. Machine learning and custom detection rules then deliver personalized protection for your organization.

While other products have limited visibility, the vendor-neutral Arctic Wolf® Platform enables broad visibility. It works seamlessly with existing technology stacks, making it easy to adopt while eliminating blind spots and vendor lock-in.

Arctic Wolf invented the concept of Concierge Security®. With this delivery model, our team of our security operations experts work directly with your IT or security staff. This Concierge Security® Team gives you 24x7 eyes-on-glass coverage. Arctic Wolf works continuously with Kidwell and your team to learn your security needs so that they can tune solutions for maximum effectiveness and ensure your security posture gets stronger over time.

The Concierge Security® Team combines deep security operations expertise with an understanding of your environment to deliver better outcomes. Arctic Wolf takes on tactical actions like threat hunting and alert prioritization, and strategic tasks like security posture reviews and risk management.

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Project Work

Cyber Security Tool Implementation
Cloud Services
Disaster Planning & Recovery
Core Switch Replacement and Implementation
Firewall Implementation
SAN and Server Support, Sourcing and Deployment
Network Infrastructure/Wi-Fi Refresh

Person setting up a network switch and router on a desk, with devices branded Fortinet and various cables connected.

Wireless Refresh

Kidwell wireless solutions are designed with our clients’ specific network in mind to create the most flexible, reliable service your organization needs. We partner with Meraki and Juniper to deliver purpose-driven network design and implementation that perform in demanding environments. Additionally, Meraki and Juniper indoor and outdoor wireless access points fit virtually any budget, performance requirement or deployment scenario.

Kidwell’s internal data cabling division and Meraki and Juniper-certified engineers ensure your wireless project is implemented correctly without the hassle of you having to find a subcontractor to provide the drops for the APs.

Man in blue shirt carrying boxes in warehouse

Relocation Services

Kidwell has deep experience with businesses who are relocating or building new facilities. Our team provides specialized assistance with moving existing hardware and installing a new network, beginning with the fiber backbone, CAT6 cabling, core switching, wireless access points and a robust firewall. Through a seamless transition, our clients minimize downtime and elevate your ability to grow.

Our fully integrated technology solutions often also include business-class phone systems, access control and security cameras.

Frequently Asked Questions

Kidwell's Managed IT Services are typically offered on a 36-month agreement. This allows us to build a long-term partnership while providing proactive support, strategic IT planning, predictable monthly costs, and ongoing technology improvements. Our goal is to become an extension of your team, not just another vendor.
Absolutely. Whether you need fully managed IT or co-managed IT services, Kidwell can complement your existing IT staff. We provide additional expertise, cybersecurity resources, project assistance, and after-hours support, allowing your internal team to focus on strategic initiatives.
For larger organizations with more complex IT environments, Kidwell also offers the flexibility to provide a dedicated placement engineer who works as an extension of your team. This gives you the consistency of an on-site resource while still being backed by the knowledge, tools, and expertise of our entire Managed IT Services team.
Kidwell leverages industry-leading technology to proactively monitor, manage, and secure your IT environment. Our managed services include:
- 24/7 Remote Monitoring and Management (RMM)
- Managed Security Operations Center (SOC)
- Endpoint Detection and Response (EDR)
- Microsoft 365 Administration and Backup
- Email Security and Spam Protection
- DNS and Web Filtering
- Patch Management
- Backup and Disaster Recovery
- Network Monitoring
- IT Documentation
- Security Awareness Training
Our technology stack is continually evaluated to ensure our clients receive reliable, secure, and modern IT solutions.
Kidwell supports organizations throughout Nebraska and the Midwest, including:
- Healthcare
- Financial Institutions
- Manufacturing
- Professional Services
- Local Government
- Nonprofit Organizations
- Small and Medium-Sized Businesses
Our engineers understand the operational, compliance, and cybersecurity requirements unique to each industry.
For more than 75 years, Kidwell has helped organizations leverage technology to improve operations and support growth.
Unlike many Managed Service Providers, Kidwell offers a complete portfolio of technology solutions, including:
- Managed IT Services
- Cybersecurity
- Structured Cabling
- Access Control
- Security Cameras
- Audio Visual Systems
- Phones
- Network Infrastructure
By partnering with Kidwell, you gain a single technology partner capable of supporting nearly every aspect of your IT and technology environment.
Technology should support your business goals—not simply keep systems running. Kidwell conducts regular business reviews to discuss cybersecurity, IT strategy, budgeting, technology lifecycle planning, and opportunities for continuous improvement.
Yes. We provide Microsoft 365 administration, licensing, user management, security configuration, backup, email support, and ongoing management to help organizations maximize productivity while protecting their data.
Our layered cybersecurity approach is designed to minimize the likelihood and impact of ransomware. If an incident occurs, our team works quickly to isolate affected systems, investigate the threat, coordinate recovery efforts, and restore business operations using secure backup and disaster recovery solutions.

Yes. We routinely work with electronic medical record providers, banking applications, accounting software, ERP systems, internet providers, cloud vendors, telecommunications providers, and other third-party technology partners. We coordinate support on your behalf, eliminating finger-pointing and allowing your staff to focus on running the business.
Our onboarding process is designed to make your transition as smooth as possible. We begin with a comprehensive assessment of your environment, document your infrastructure, deploy monitoring and security tools, validate backups, review cybersecurity, and meet with key stakeholders. From day one, you'll have a dedicated team focused on learning your business and supporting your long-term success.
Cybersecurity is integrated into every Managed IT Services engagement. Our layered approach includes:
- 24/7 Security Monitoring
- Managed SOC Services
- Endpoint Detection and Response (EDR)
- Microsoft 365 Security
- Email Security
- DNS Filtering
- Vulnerability Management
- Security Awareness Training
- Backup and Disaster Recovery
- Multi-Factor Authentication Guidance
Our goal is to reduce cyber risk while helping your organization respond quickly to emerging threats.
Yes. While many issues can be resolved remotely, our engineers are available for on-site support whenever needed. With offices in Omaha, Lincoln, and Kearney, we can respond quickly to organizations throughout Nebraska and the surrounding region.
Our service team prioritizes requests based on business impact. Critical issues receive immediate attention, while lower-priority requests are addressed according to established service level objectives. Our goal is to minimize downtime and keep your employees productive.
Building an internal IT department can be expensive and challenging. Managed IT Services provide access to an entire team of engineers, cybersecurity specialists, and technology experts for a predictable monthly investment. Instead of relying on one individual, your organization benefits from a broad range of expertise, greater availability, and scalable resources that grow with your business.
It starts with a conversation. We'll schedule a discovery meeting to understand your business, discuss your current IT environment, identify opportunities for improvement, and provide recommendations tailored to your goals, budget, and future growth plans.